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FAQ/Help


My Account

Select "Sign in" from the sign in page and type in your username and password which you had used during sign up.


While you are on LSN page select "Log out" from the "My account" drop down menu.


While you are on LSN page, choose "My Account" header drop down menu. Now select "account" from the list and scroll down to "Billing information". Choose "cancel subscription" from this list.


You can access and update your account information from the "My Account" section on our website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website. On this page you may perform a variety of account related activities including update your personal info, changing the email associated with your account, resetting your password, and managing your devices.


You can change the email associated with your account from the "My Account" section on our website. You can reach this page via the menu that appears when you hover over your username in the upper right corner of the website.


If you find yourself unable to log into your account because your password is not accepted, you can easily reset your password. From the "Sign In" page, click on the blue link above the sign in button that reads "Forgot Your Email or Password?" Then, simply enter the email address associated with your account and we will send an email with instructions on how to reset your password. After this, you may try logging in again with your new password. If you are unsure which email address is associated with your account or you have any other issues logging into your account, please contact customer care at ContactUs@laxsportsnetwork.com.


You may cancel automatic renewal of your membership plan at anytime. While we cannot refund your membership fee you will continue to have access to Lax Sports Network until your plan expires.


You may cancel my membership by just selecting "Cancel subscription". Go to the account header drop down. Select "Account". Scroll down to the Billing information. From here select "cancel subscription". Your subscription will be cancelled after the period you have paid for when subscribing and there will be no recurring charges.


Technical

Lax Sports Network can be enjoyed on a wide variety of platforms including desktop and laptop computers, tablets, smartphones, and on your television via Roku, Google Chromecast, and Apple Air Play. In all cases, you must have an active internet connection to stream videos. There are a variety of ways to watch Lax Sports Network. First, you can stream Lax Sports Network directly from our website using the internet browser on your computer. We support streaming over both Macs and PCs. If you plan on streaming from our website, we recommend using the most current version of your web browser. Lax Sports Network works well with Safari 7, Chrome, and Firefox. Second, you can stream Lax Sports Network via our free Apps for iPhone, iPad, Android, and Kindle Fire. Apps for iPhone and iPad can be found on the Apple App Store. Apps for Android smartphones and tablets can be found on the Google Play store. Apps for Kindle Fire can be found on the Amazon App store. Finally, you can stream Lax Sports Network to your TV via our free app for your Roku device, via your chrome cast, or via your Apple Airplay.


Lax Sports Network can be enjoyed on iPad, iPhone, Android tablets and smartphones, and on Kindle Fire tablets and smartphones.


To watch Lax Sports Network on your iPhone or iPad, we recommend using our free Apps, available from the Apple App Store. You cannot currently subscribe to Lax Sports Network via the Apple App, so you must first create an account via our website. After you have created an account, you can use your username and password to log in via the Apple App.


To watch Lax Sports Network on your smartphone or tablet running an Android OS, we recommend using our FREE App, available from the Google Play Store. You cannot currently subscribe to LAX via the Android App, so you must first create an account via our website. After you have created an account, you can use your username and password to log in via the Android App.


To watch Lax Sports Network on your TV via your Roku device, you must first download our free Roku app, available via the Roku Menu. You can login to your account by pairing your Roku device with your account via our website. To pair your device, you will need access to both your TV with attached Roku as well as a computer or other device that is logged in to your Lax Sports Network account. First click on the “Subscribe Now” link on the main menu for Lax Sports Network Roku App. Then click on “Link to Your Lax Sports Network account.” Then, follow the instructions on the TV.


If you are having difficulty streaming a video, first check your computer or device to make sure that you have a strong and stable internet connection. If problems persist, please contact our customer care department at ContactUs@Laxsportsnetwork.com


For members who wish to stream videos via our website, Lax Sports Network can be enjoyed on both Apple and Windows PC platforms. We recommend using the most current, fully-released, operating system available for those platforms.


Lax Sports Network can be enjoyed via our free apps for iPhone, iPad, Android, and Kindle Fire. Apps for iPhone and iPad can be found on the Apple App Store. Apps for Android smartphones and tablets can be found on the Google Play store. Apps for Kindle Fire can be found on the Amazon App store. In all cases, you should use your smartphone or tablet to go to the app store, search for “LAX Sports Network”, and download the app to your device.


To delete Lax Sports Network App from your smartphone or tablet, please refer to the operating instructions for your particular device.


Lax Sports Network does not yet support offline viewing. You must be connected to the internet to stream videos.


LAX works worldwide, wherever you have an internet connection. However, you may experience technical problems if your internet connection is not fast enough to support video streaming.


My LAX

"My Lax" page will display the list of videos from "My Favorites" tray. Favorite team/player names when selected from under "Add More To Your Favorites" tray appears under "My Favorites" list.


Videos added to "My Favorites" tray from "Add More To Your Favorites" tray can only be seen on "My Lax" page. Subscribers are allowed to watch the videos selected by them. Non-subscribers can only watch 1 video from "My Lax" page.


There are 2 ways by which you can load up your "My LAX" page: 1. You need to Subscribe into your account by using your credit card. As your card gets approved you will see a page named "Personalization" open. Here you will have options to choose few favorite/players by searching their names in the search bar and then clicking on (+) button to add it to the favorite list. These chosen names will appear under "My Favorite" tray. Which is on the next page. Now, if you open "My Lax" page you will find the list of videos of the teams/players which are added by yourself under "My favorite" tray from the "Personalization" page. 2. Subscribe and land on LAX home page. Start adding videos from "Add More To Your Favorites" tray to "My Favorites" tray. Go to "My LAX" page, and you will find the Videos related to the teams/players which you have added to "My Favorites" tray from "Add More To Your Favorites" tray.